Frequently Asked Questions
How do I enrol in a course?
Enrolling in a course is simple. Just browse our course catalogue, select the course you’re interested in, and click the “Enrol” button. Once registered, you’ll have immediate access to the course materials.
Can I access the courses at my own pace?
Yes, all of our courses are self-paced, giving you the flexibility to complete them at your convenience. Whether you want to finish a course in a single day or take your time over several weeks, you can learn at a pace that fits your schedule. For courses that include live sessions, recordings will be made available afterward, so you won’t miss out even if you can't attend in real-time.
Will I receive a certificate after completing a course?
Yes, upon completing any course on our platform, you will receive a certificate of completion. These certificates can be used to demonstrate your commitment to professional development and to fulfill CPD requirements set by your school or local education authority.
Can I access the platform on mobile devices?
Yes, our platform is fully optimized for mobile devices, meaning you can access your courses from any smartphone or tablet. This allows you to continue your professional development on the go, whenever it’s convenient for you.
Can I track my progress on the platform?
Yes, our platform includes a progress-tracking feature that allows you to see how far you’ve advanced in each course. You can resume your learning exactly where you left off and monitor your overall achievements and completed courses.
What happens if I have technical issues while using the platform?
If you encounter any technical difficulties, we offer customer support to assist you. You can reach out via email at support@twinklpd.com, and our team will help resolve any issues you may experience while navigating the platform or accessing course materials.
Still Have Questions?
Get in touch with us
We’ve received your question and a member of our support team will get back to you as soon as possible. You should receive a response within 24-48 hours. In the meantime, feel free to explore more of our courses.
Contact Details
Address
197 Ecclesall Road, Sheffield, England, S11 8HW
E-mail
support@twinklpd.com
